BL9304 NEGOTIATION & DISPUTE RESOLUTION (4.0 AU)

Effective negotiation skills are important and necessary in one’s personal as well as professional life. This course aims to increase awareness of negotiation process, to equip participants with a basic frame work which to analyse and prepare for a negotiations, and to help participants develop a more effective negotiating style. This course also aim to introduce students to the concept of mediation which is essentially negotiation with the aid of a natural third party who is skilled in negotiation techniques.

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